New Direction Support
New Direction Support was established in 2007 to provide support to autistic people and people with learning disabilities, physical disabilities and mental health needs in supported living settings. We work with a range of commissioning bodies and other professionals within the Devon & Cornwall area to ensure we continue to provide a high quality service and support improvement of quality of life, and quality of sleep.
Our Mission Statement
Supporting people with autism, learning disabilities and complex needs to improve quality of life and quality of sleep within individualised supported living settings
Our Vision
Our vision is to ensure that we are providing an outstanding level of support to people with complex needs and to be recognised as a leading provider in the Devon and Cornwall area. We recognise that most behaviour of concern is as a result of people’s needs not being met so our focus will always be on improving quality of life and quality of sleep so that people have the opportunity to reach their full potential.
Such a fab company to work for and such a rewarding job, and all management that goes out of it's way to ensure staff and service users are well taken care of. Keep up the fab work Premier Care!
”Nicola Beresford
Community Support Worker
Brilliant company to work for. Management are amazing with staff and service users, really rewarding job.
”Jasmin Heasman
Community Support Worker
I love my days at X's, getting to know them, doing things they enjoy
”Anonymous
CQC Inspection Comments
We all love what we do, I adore coming to work, it's my highlight. I love the challenge, every day is different
”Anonymous
CQC Inspection Comments
We pull together as a team, we work together
”Anonymous
CQC Inspection Comments
The management team are approachable, if I have any concerns about work or a personal matter, I feel listened to
”Anonymous
CQC Inspection Comments
The management team are awesome
”Anonymous
CQC Inspection Comments
I feel listened to, suggestions and improvements are acted upon
”Anonymous
CQC Inspection Comments
The company are very supportive, they always ask how it is going and help you get through difficult times
”Anonymous
CQC Inspection Comments
I was so pleased when X started to communicate with people outside his home - it felt like our hard work had paid off
”Anonymous
Investors in People Comments
I feel they're really on top of training - you don't have to ask, it's an expected part of what we do
”Anonymous
Investors in People Comments
I was pleased they took induction so seriously, it was lengthy but really prepared you
”Anonymous
Investors in People Comments
I've never had such good rapport with managers as I do here
”Anonymous
Investors in People Comments
I always feel supported by my manager, I know I can raise any issues I need to
”Anonymous
Investors in People Comments
Been working with Premier Care for 3 years and have enjoyed every moment. I've gained excellent support and training (free), had the support from management and colleagues too. If you're looking for a challenge and feel you can make a difference to others then Premier Care is the place to be. Extremely rewarding.
”Michelle Knight
Community Support Worker
The best company I’ve ever worked for, everyone is nice, everyone pulls together, they are great with clients and great with staff, everyone actually cares about people and takes time out for them to make sure they are alright and can live their best life. This goes for clients and staff. I always recommend Premier Care to others as a great employer
”Anonymous
Investors in People Comments
I love my job we are a close knit and fabulous team all with the same aims, to support our clients and each other in the best way we can
”Anonymous
Investors in People Comments
Premier Care put in goals that we work towards, there are goals for us as staff and for clients – it is very person centred and motivating
”Anonymous
Investors in People Comments
Get a lot of positive feedback and I also give a lot of feedback back to others - lots of thanks you’s – I feel very appreciated and I appreciate what others do
”Anonymous
Investors in People Comments
I had no experience at all in care but they trained me up really well and now I’ve been promoted within a year – I love it, I’d never go back to my previous work –it’s so rewarding seeing how you help people
”Anonymous
Investors in People Comments
They are always looking for new ways to work and change what they do for the better and to support clients and staff better and grow the business – I don’t want to work anywhere else
”Anonymous
Investors in People Comments
Contact Us
Enquire with New Direction Support by using the form below.